The first and only Shopify app that turns Store Events into Actionable ClickUp Tasks instantly
Welcome to the control center of your e-commerce operations. ClickSync is a high-speed database-backed sync engine that maps Shopify orders, customer lifetime values, refunds, and abandoned checkout leads directly into your ClickUp lists, converting them into structured, actionable items and enabling complete order tracking pipelines. Unlock advanced features and gain full control over assignments, priorities, and status updates to manage your entire business and team like a pro without ever touching the Shopify backend—bridging the world's most powerful commerce platform with the premier process management application. Rest easy knowing your operations are safe: all integration tokens are fully AES-256 encrypted at rest, and every webhook is validated in real time using strict cryptographic signature verification.
Features & Sync Capabilities
Full control over your data syncing pipelines with direct, real-time feedback logs.
Dynamic Assignee Routing
Automatically route and assign ClickUp tasks to specific team members based on Shopify product categories, tags, or total order values.
Task Priority Rules
Classify Shopify orders into matching ClickUp priority levels (Urgent, High, Normal, Low) automatically to streamline order fulfillment urgency.
Split Order Routing
Designed for custom manufacturing. Split a single multi-product checkout into multiple child tasks in ClickUp, routing them to separate lists.
Custom Field Mapping
Map custom Shopify parameters—like order notes, customer phone numbers, total amounts, and product details—directly to ClickUp custom columns.
Bi-Directional Status Sync
Trigger Shopify fulfillment loops directly from ClickUp. When a task status transitions to "Completed" or "Shipped", Shopify updates the order automatically.
Abandoned Checkout Thresholds
Capture lost sales leads inside ClickUp. Set time thresholds to convert abandoned cart sessions into actionable follow-up tasks for your sales team.
Dynamic Task Tagging
Automatically apply custom ClickUp tags based on dynamic rules—such as shipping methods, customer value, country, or line-item counts—across orders, checkouts, and draft orders.
Automated Return Workflows
Automatically initiate return tracking tickets and task pipelines in ClickUp when a refund request or return is started in Shopify.
Multi-Store Hub Routing
Connect and sync multiple separate Shopify storefronts into a single centralized ClickUp workspace with automatic regional list routing.
App Subscription Plans
Scale your operational sync needs according to your store volume. No hidden charges.
Free Plan
For setup validation and small merchant stores starting their automation workflows.
- 100 sync tasks / month
- Customer & Order sync rules
- Standard description mapping
Growth Plan
For growing stores looking to map dynamic ClickUp fields and collect abandoned leads.
- 1,000 sync tasks / month
- Includes everything in Free Plan
- Refund sync rules
- Custom Field Mapping engine
- Abandoned checkout recovery
- Draft Order sync rules
- Fulfillment sync rules
Pro Plan
For high-volume brands requiring order routing, splitting, and complete automation.
- 10,000 sync tasks / month
- Includes everything in Growth Plan
- Line-Item Split routing
- Bi-directional Status Fulfillments
- Order details sidebar widget
- Conditional assignees & CRM tag updates
Why Choose ClickSync?
Built from the ground up for high reliability, security, and low latency.
AES-256 Vaulted Security
Your connection is locked. All ClickUp access tokens and sensitive store keys are vaulted with industry-grade AES-256 encryption at rest, keeping credentials secure and isolated.
Cryptographic Signature Check
We validate every incoming Shopify webhook in real time using strict SHA-256 HMAC signature verification. This ensures only authentic store events can interact with your ClickUp workspace.
Resilient Auto-Retry Fail-Safes
Built to withstand ClickUp API rate limits or network drops. If ClickUp experiences a service brownout, our fail-safe queue holds your event records and safely retries the sync process automatically.
Engineering Integration Support
Skip generic support tickets. Get priority access to our core development team to assist with custom workspace structures, complex split-routing rules, or setting up custom field schemas.
Complete Features Catalog
Every background sync, custom field mapping, and admin widget detailed.
Dashboard Settings
- Target ClickUp List SelectionChoose the specific ClickUp list where tasks should be created for each synced event.
- ClickUp Template ApplicationChoose a ClickUp template to apply when creating new tasks.
- Shopify to ClickUp Custom Field MappingMap custom variables from Shopify to custom fields in ClickUp.
- Abandoned Checkout Value ThresholdFilter checkout task creation by minimum cart value.
- Line-Item Split Routing ToggleChoose whether multi-item orders are created as a single task or split into separate tasks.
- ClickUp Status to Shopify Action MappingMap status updates in ClickUp back to actions in Shopify.
Background Automations
- Customer Creation SyncCreates a profile task in ClickUp when a new customer registers.
- Order Creation SyncCreates a CRM task in ClickUp when a new order is paid or placed.
- Draft Order SyncCreates a draft task in ClickUp when a draft invoice is created.
- Refund Sync CommentsAdds a timeline comment in ClickUp listing the refund reason and refunded items.
- Order Fulfillment Sync CommentsAdds shipping tracking numbers, carrier names, and URLs to tasks.
- Regional Assignee RoutingAutomatically routes ClickUp tasks to specific members based on customer country.
- Dynamic Task TaggingApplies custom ClickUp tags dynamically based on any Shopify trigger or conditional property rule.
Admin Panel Integration
- ClickUp Order Status Sidebar WidgetA responsive extension rendered on the Shopify Order details page.
- Real-time Task ID DisplayDisplays the active ClickUp Task ID directly inside the Shopify sidebar.
- Real-time Status TrackingExposes the ClickUp task status (e.g. In Progress, Completed) in real-time.
- Assignee IdentificationIdentifies the active workspace assignee responsible for the task.
- Direct Open LinkIncludes an external link to launch the ClickUp workspace instantly from Shopify.
Frequently Asked Questions
Everything you need to know about ClickSync's security, speed, and automation capabilities.
How fast does ClickSync synchronize data between Shopify and ClickUp?
ClickSync features Intelligent Batch Synchronization via a high-speed database queue. When a webhook event is fired by Shopify, it is securely received and enqueued in under 20ms, satisfying Shopify's strict timeout limits. Our sync engine then processes these tasks in structured, optimized batches every few minutes. This batching system acts as a protective rate-limiting buffer, protecting your ClickUp workspace from hitting API rate limits during sales spikes, reducing notification noise, and ensuring 100% data integrity under heavy volume.
Do you offer custom setups or enterprise plans?
Yes. We offer custom integration setups and dedicated application environments for high-volume enterprise brands with specific operational requirements. Please reach out to our solutions team at hello@loopstates.com for custom plans and dedicated infrastructure options.
What happens if ClickUp is down or we hit ClickUp's API rate limits?
ClickSync is built with a resilient fail-safe mechanism. If ClickUp experiences service interruptions or returns rate limit warnings (HTTP 429), our queue manager pauses, retains the raw Shopify webhook payload in your local PostgreSQL database, and automatically schedules up to 5 retries. No data is lost, and you can inspect logs and retry syncs directly from the ClickSync dashboard.
Can I map Shopify order variables to custom fields in ClickUp?
Yes, absolutely. On our Growth and Pro plans, you can map any Shopify data parameter (including custom cart attributes, customer lifetime value, specific line items, variants, or billing/shipping locations) to any matching Text, Number, Dropdown, Checkbox, or URL custom field in your target ClickUp tasks.
How does the line-item split routing toggle work?
Designed for high-volume merchants, split routing lets you choose whether a multi-item Shopify order generates a single parent task in ClickUp or is split into individual sub-tasks for each item. This is ideal if different team members or vendors need to fulfill different items in the same order.
Are my ClickUp credentials and tokens stored securely?
Security is our top priority. All ClickUp OAuth access tokens, webhook secrets, and database credentials are encrypted at rest using industry-standard AES-256-CBC encryption. Furthermore, every incoming webhook from Shopify undergoes strict SHA-256 HMAC signature verification to block spoofed payloads.
Can I route orders to specific ClickUp members based on customer region?
Yes. Using ClickSync's Dynamic Assignee Routing, you can define rules that automatically assign tasks to specific team members based on the shipping address country, order value thresholds, or custom tags, helping you route European, North American, or VIP customer orders to the right account managers.
Is there a live sync status widget inside the Shopify Admin page?
Yes! The Pro plan includes a custom sidebar widget that mounts directly on the Shopify Order details admin page. This widget shows the active ClickUp Task ID, real-time task status (e.g. In Progress, Completed), the assigned team member, and a direct click-through link to open the task in ClickUp.
Integration Assistance & Support
Our developers are available to assist you with custom workspace layouts, status triggers, or field schemas.
support@loopstates.com